Privacy Policy

Great Southern Groves recognises that privacy is extremely important to our customers. Providing your personal information is an act of trust that we take very seriously. Great Southern Groves will not sell, trade, give or rent any information obtained from you to a third party. Great Southern Groves may, from time to time, amend, update, or change this statement, and you should check this page periodically for any changes made.

We acknowledge that we may collect and store information about you as part of offering services on the website. In this regard, we will act ethically. As evidence of this commitment, we will take reasonable steps to comply with the following principles in relation to the information that passes to us about you.

COLLECTION

Great Southern Groves collects the personal data that you volunteer via the www.greatsoutherngroves.com.au website via forms or by email. This information will only be collected by lawful and fair means.

To register with the Great Southern Groves website, we require some basic information about you.

We also allow you to provide additional non-required information on registration and at other times. Only information marked as ‘required’ during registration is needed to use services on the website. This information is used for identification purposes and to contact you when necessary. As you browse the Great Southern Groves website, we may log the IP address of your computer, session details, and domain name to evaluate which parts of the website you visit and how long you stay there. We do not link your computer’s IP address with any other information you have submitted to us. While a https://www.greatsoutherngroves.com.au user’s session may be tracked, all users remain anonymous when tracked.

IP tracking information is aggregated with tracking data from all site visitors to measure the number of visits, average time spent on the website, and pages viewed and to help diagnose problems with our servers.

USE AND DISCLOSURE

Great Southern Groves requires you to provide certain information about yourself in order to provide services to you. We will not rent, sell or exchange information about you to third parties (other than related parties) except where you consent, or except where you would expect the information to be disclosed, or except where we have indicated we may disclose; or except where we are legally obliged to disclose such information.

Great Southern Groves can use your email and or mobile phone number to send you relevant promotions, sales, information and other material. You will always have the option to opt-out anytime through all channels, including, but not limited to, Social Media, SMS, Email and other Marketing Channels.

DATA SECURITY

Great Southern Groves will take reasonable steps to ensure that the personal information we hold about you is secure at all times. Great Southern Groves will limit access to your personal information to employees and data processors that need it to carry out the service provided by us except where we inform you otherwise. Our employees and data processors must respect the confidentiality of clients’ and website visitors’ personal data. Great Southern Groves will reinforce with other employees the policies and practices in relation to safeguarding personal information of clients and visitors, preventing its unauthorised access, use or disclosure, and ensuring its proper handling.

Our website has policies, rules and measures in place to protect the visitor’s data from:

• Unauthorised access
• Improper use
• Alteration
• Unlawful or accidental destruction
• Accidental loss

TRANSPARENCY

Great Southern Groves will be honest and open with you about the type of personal information collected about you and the actual use of any such information. By giving out your personal information or filling in the entry or application form, you have consented to the use of this information in future for marketing campaigns that Great Southern Groves feels you may be interested in.

At any time, you can opt-out from receiving any future marketing material by contacting Great Southern Groves by sending an Unsubscribe email to [email protected] or sending a written request to us by one of the methods in section 14 Contact Information.

All channels will have the ability to opt-out, including Social Media, Email Marketing & SMS.

LINKS TO AND FROM OTHER WEBSITES

Links to third-party websites on this website are provided solely for your convenience. If you use these links, you leave this website. Great Southern Groves has not reviewed these third-party websites and does not control and is not responsible for these sites or their content. Great Southern Groves, therefore, does not accept responsibility or liability for the operation or content of such websites or any inaccuracies or omissions contained therein and does not endorse or make any representations about them or any material found there. If you decide to access any of the third-party sites linked to this website, you do so entirely at your own risk.

DISCLAIMER

The information contained in this website is not comprehensive. Despite our efforts, it may not be accurate, up to date or applicable to the circumstances of any particular case. We cannot accept any liability for any inaccuracies or omissions in this website and any decisions you make based on information contained in this website are your sole responsibility.

ACCESS AND CORRECTION

If you provide us with satisfactory personal identification, such as your login details, Great Southern Groves will let you have access to the information we keep about you and give you the opportunity to have that information corrected if it is found to be incorrect. Further, if Great Southern Groves is not able to release details of personal information to you, then we will provide you with reasons for any denial of access or correction.

ANONYMITY

You can access our website home page and browse the public area of the Great Southern Groves website without disclosing personal information. Great Southern Groves will, wherever it is lawful and practicable, give you the option of not identifying yourself to us except where it is necessary to use our website services.

TRANSFER OF DATA

Great Southern Groves will take reasonable steps to ensure that if any information you give us about you will remain subject to the protection given by our Privacy Statement or another statute or binding scheme which is substantially similar to this Privacy Statement.

SENSITIVE INFORMATION

Great Southern Groves will not collect information that is considered highly personal or highly sensitive about you. For example, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or in relation to your health will not be collected by us.

COOKIES

Great Southern Groves uses cookies to hold session information, improve security during a visitor’s session online, ensure effective advertising tailored to the visitor’s needs, and provide you with your information. We may store a unique user identifier in a cookie to identify you between visits to the site. You can use your browser to disable cookies; however, Great Southern Groves is not liable for any errors which may be encountered with the website as a result.

CLIENT AND VISITOR CHOICE

By registering with Great Southern Groves, you have chosen to receive promotional or marketing information from our website or organisation and/or affiliates and alliances. At any time, you can opt-out from receiving such information by sending a request to opt out using any of the methods detailed in the contact information
(section 14)

COVERAGE AND COMPLAINTS

Our Privacy Statement covers Great Southern Groves and the Great Southern Groves website. If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, you should contact us using any of the methods detailed in the contact information (section 14 below).

CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise any of your rights set above, simply send us an email at [email protected].